Hosting
The following are common questions regarding hosting. Clicking a link will show you the short answer, but you can see the full answer with the link provided.
- Can I host multiple domain names under one hosting plan?
- Can I remotely access my MySQL database(s) with your service?
- Do you allow adult websites?
- Do you allow mailing lists to be sent out from your servers?
- Do you allow the creation of cron jobs?
- Do you allow the installation of custom perl modules?
- Do you allow the uploading of legal MP3 files?
- Do you charge any setup fees?
- Do you have a test file I can download?
- Do you have a test IP address I can ping?
- Do you have SFTP?
- Do you offer custom hosting plans?
- Do you offer RVSkin?
- Do you support anonymous FTP?
- Do you support Cold Fusion, ASP, or .NET services?
- Do you support Microsoft FrontPage extensions?
- Do you support WordPress or phpBB?
- How do you protect my website from spam, viruses, and hackers?
- How is payment made, monthly or yearly?
- Is cURL installed on your servers?
- Is tax included with my monthly or yearly plan?
- What Apache version do you have installed?
- What is the email per hour limit?
- What is the maximum number of MySQL connections allowed?
- What is the typical load average on your servers?
- What MySQL version do you have installed?
- What percent of resources does your average client use?
- What PHP version do you have installed?
- Where are your servers located?
- Will you place any ads on my website?
Can I host multiple domain names under one hosting plan?
Yes, assuming you own them. We do not allow reselling, even if you're not making a profit. All domains must be owned by the primary account holder.
Can I remotely access my MySQL database(s) with your service?
Yes, you just need to whitelist the IP address you connect from via cPanel.
Do you allow adult websites?
Yes. We are not the morality police, and don't want to be! Don't forget to read our Acceptable Use Policy and Terms of Service if you need specific examples of what we do not allow, such as child pornography, warez, and copyrighted material like MP3 files. Yes.
Do you allow mailing lists to be sent out from your servers?
Yes.
Do you allow the creation of cron jobs?
Yes. You can setup cron jobs through cPanel.
Do you allow the installation of custom perl modules?
Depending on the Perl module, yes. Our System Administrators will determine the compatibility of the module with our systems and provide an immediate response.
Do you allow the uploading of legal MP3 files?
Yes.
Do you charge any setup fees?
Split-Shared has a $50 setup fee. Dedicated Containers has a $100 setup fee. All setup fees are non-refundable.
Do you have a test file I can download?
You can download a 100 MB test file from our data center.
Do you have a test IP address I can ping?
66.228.118.21
Do you have SFTP?
Yes.
Do you offer custom hosting plans?
No.
Do you offer RVSkin?
No, we use cPanel 11, which has over 10 styles to choose from.
Do you support anonymous FTP?
No.
Do you support Cold Fusion, ASP, or .NET services?
Nope! We love LAMP (Linux, Apache, MySQL, PHP).
Do you support Microsoft FrontPage extensions?
No.
Do you support WordPress or phpBB?
Yes. Pretty much every PHP application is supported.
How do you protect my website from spam, viruses, and hackers?
Crucial has state-of-the-art security measures in place. We offer a variety of spam reduction solutions, including the popular SpamAssasin and ClamAV anti-virus software. We also offer a boxtrapper service that requires users to authenticate themselves to you prior to you receiving their email.
How is payment made, monthly or yearly?
That's up to you! You can by monthly or yearly.
Is cURL installed on your servers?
Yes. We maintain current versions of most popular server software.
Is tax included with my monthly or yearly plan?
Yes.
What Apache version do you have installed?
We maintain the latest stable release of Apache.
What is the email per hour limit?
Email is limited to 500 outbound messages per hour. We actively monitor all email usage and require strict adherence to the Anti-Spam Policy.
What is the maximum number of MySQL connections allowed?
Clients on our shared hosting servers are allowed a maximum of 25 concurrent MySQL database connections. We have determined that this is an acceptable number of concurrent open sessions.
What is the typical load average on your servers?
We maintain a load average around or below 1.0 on all servers.
What MySQL version do you have installed?
We maintain the latest stable release of MySQL.
What percent of resources does your average client use?
The median client uses 0% of a server's resources.
What PHP version do you have installed?
We maintain the latest stable release of PHP.
Where are your servers located?
We have servers in Seattle, Dallas, and Washington, D.C.
Will you place any ads on my website?
Gasp! Not in a million years.
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