While we offer around-the-clock technical support, our sales and billing departments are closed on the weekend.

Department Monday - Friday Saturday Sunday
Sales 9 AM - 5 PM Closed Closed
Billing 9 AM - 5 PM Closed Closed
Technical Support 24 / 7 / 365 24 / 7 / 365 24 / 7 / 365

All times are MST (GMT-7). Sales and Billing are closed on major holidays.

Existing Clients

If you're already a client and have a billing or technical support issue, please open a ticket at the Support Center.

Response Time

We do our best to immediately respond to and fix any problems that you might be having. Our average response time for a ticket is 5 to 25 minutes, but can take longer depending on ticket volume, time of day, and day of the week.

Phone Support

We do not provide phone support, and here's why: