Global Network Maintenance

Resolved · Posted in General Outages, Network Outages

As part of Crucial's migration to its new Nationwide Backbone, Crucial engineers will be conducting maintenance on April 28, 2010. This maintenance window will serve to migrate the public network in Seattle, WA, and Washington, DC, to the new MPLS enabled network.

During this maintenance, traffic will be shifted to other providers while circuits are re-terminated into new equipment.

During this maintenance, clients might see packet-loss, routing anomalies, and increased latency as traffic is shifted to other providers. Crucial will be migrating the following circuits during this maintenance:

Seattle, WA

  • NTT America
  • Level 3
  • Global Crossing
  • Time Warner Cable
  • Comcast
  • Seattle IX
  • Google
  • Public Peering to Dallas, TX, and Washington, DC

Washington, DC

  • NTT America
  • Level 3
  • Global Crossing
  • Qwest
  • Time Warner Cable
  • Comcast
  • Equinix
  • Public Peering to Seattle, WA, and Dallas, TX
  • Google

Again, during this maintenance, clients might see packet-loss, routing anomalies, and increased latency on the public network only. Crucial engineers will make every effort to mitigate the effects of this work during the timeframe listed above.

If you have any problems with your connection to your services after this maintenance window, or if you have any questions regarding the maintenance at any point, please open a ticket with Technical Support.

We appreciate your patience during this work and welcome any feedback.

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