Degraded Array Drive Replacement
Resolved · Posted in General Outages, Single Server Issue
While performing routine server checks, we have identified a degraded array alert for one of the servers in our Seattle, WA, data center.
RAID Battery Controller Replacement
Resolved · Posted in General Outages, Single Server Issue
We will be replacing the RAID battery controller on a single hardware node.
Kernel Upgrade
Resolved · Posted in General Outages, Single Server Issue
We are currently performing emergency maintenance on hardware node host-120 to address a kernel bug introduced in the latest kernel release. This bug is responsible for multiple outages over the past week.
RAID Card Replacement
Resolved · Posted in General Outages, Single Server Issue
While performing routine checks of the data center, we have identified an alert for one of the servers in the Seattle, WA, data center.
Aggregate Switch Hardware Issue
Resolved · Posted in General Outages, Single Server Issue
Crucial Web Hosting engineers have identified a hardware issue an aggregate switch which provides connectivity for servers in the Washington, DC, data center.
IOS Upgrade
Resolved · Posted in General Outages, Single Server Issue
Crucial Web Hosting engineers have identified a potentially service impacting bug in the IOS code currently running on these routers.