SSL Installation Fee

Resolved · Posted in Policy Changes

There is now a $50 installation fee for clients who need help installing an SSL certificate.

Backup Restoration Fee

Resolved · Posted in Policy Changes

This policy change concerns the act of restoring backups from our internal backup system.

Support Scope Update

Resolved · Posted in Policy Changes

We have removed DNS Zone Files from the Our Responsibility section of the support scope since this feature is now available to you in cPanel.