Aggregate Switch Maintenance

Resolved · Posted in General Outages, Single Server Issue

Crucial Web Hosting Engineers have identified a hardware issue an aggregate switch which provides connectivity for a server in the Dallas, TX, data center.

Date Thursday, August 26, 2010
Services Affected Public Network
Duration 1 Hour

Dallas, TX, Data Center

Start Time 23:00 MST
End Time 00:00 MST

To prevent an unplanned outage resulting in significant downtime, engineers will be performing maintenance on the upstream front end aggregate switch during a scheduled maintenance window.

The following containers reside on the server that maintenance is being performed on:

  • dal-129.split-dedicated.com
  • dal-130.split-dedicated.com
  • dal-131.split-dedicated.com
  • dal-132.split-dedicated.com
  • dal-133.split-dedicated.com
  • dal-134.split-dedicated.com
  • dal-135.split-dedicated.com
  • dal-136.split-dedicated.com
  • dal-137.split-dedicated.com
  • dal-138.split-dedicated.com

During this maintenance, customer servers will not be reachable on the public network. Private connectivity will not be effected by this maintenance (iSCSI, DNS, NAS, etc).

While the maintenance window is set for 1 hour, we expect no longer than 15-20 minutes of downtime.

If you have any problems with your connection to your services after this maintenance window, or if you have any questions regarding the maintenance at any point, please open a ticket with Technical Support.

We appreciate your patience during this work and welcome any feedback.

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