Status Alerts — Crucial Web Hosting

Support Scope Update

ResolvedFebruary 19, 2010 12:12:57 MST · Posted in Policy Changes

We have removed DNS Zone Files from the Our Responsibility section of the support scope since this feature is now available to you in cPanel.

Kernel Upgrade

ResolvedJanuary 21, 2010 10:10:03 MST · Posted in General Outages, Single Server Issue

We are currently performing emergency maintenance on hardware node host-120 to address a kernel bug introduced in the latest kernel release. This bug is responsible for multiple outages over the past week.

RAID Card Replacement

ResolvedDecember 14, 2009 17:17:45 MST · Posted in General Outages, Single Server Issue

While performing routine checks of the data center, we have identified an alert for one of the servers in the Seattle, WA, data center.

Aggregate Switch Hardware Issue

ResolvedDecember 11, 2009 16:16:35 MST · Posted in General Outages, Single Server Issue

Crucial Web Hosting engineers have identified a hardware issue an aggregate switch which provides connectivity for servers in the Washington, DC, data center.

Vendor Recommended Upgrade

ResolvedNovember 30, 2009 1:01:35 MST · Posted in General Outages, System-Wide Outage

The following notification is to inform you of an emergency maintenance event on the Crucial Web Hosting IP Network.

IOS Upgrade

ResolvedSeptember 05, 2009 12:12:05 MST · Posted in General Outages, Single Server Issue

Crucial Web Hosting engineers have identified a potentially service impacting bug in the IOS code currently running on these routers.