How To Reset Your Password

  • Applies To: All Services
  • Difficulty: Easy
  • Time Needed: 5 minutes
  • Tools Needed: None
  • Reading Time: 0:03 min

If you ever forget your username and/or password to access the backend of Magento, and the "forgot your password" link isn't mailing you your information, you can easily update the password like so:

  1. Open up phpMyAdmin by accessing your site's cPanel.
  2. Click on your database name for Magento from the sidebar on the left.
  3. Click on the SQL tab and type the following in to the text box:
UPDATE `admin_user` SET `password` = MD5('PASSWORD') WHERE `username` = 'USERNAME';

You'll want to replace the capitalized values with the correct information:

For example, if my username was admin and I wanted to reset the password to 123456, I would do this:

UPDATE `admin_user` SET `password` = MD5('123456') WHERE `username` = 'admin';

If you don't know the name of the user you want to update, you can see all the users by clicking on the admin_user link from the sidebar, and then select the Browse tab. The username column has the list of available users.

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