Comments on: Does Your Host Do This? http://www.crucialwebhost.com/blog/does-your-host-do-this/ Fri, 21 Nov 2008 22:08:42 +0000 http://wordpress.org/?v=2.3.1 By: Konchita http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-18873 Konchita Fri, 01 Aug 2008 14:29:42 +0000 http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-18873 http://www.bloglines.com/forums/read.php?21,16010 http://www.bloglines.com/forums/read.php?21,16010

]]> By: Four Healing Programs --- Check Out The Affiliate Center. | 7Wins.eu http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-10051 Four Healing Programs --- Check Out The Affiliate Center. | 7Wins.eu Mon, 09 Jun 2008 13:49:06 +0000 http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-10051 [...] Simon Rose | The National Writing for Children Center The News and the Views….. | JuggsTeam Crucial Web Hosting […] Simon Rose | The National Writing for Children Center The News and the Views….. | JuggsTeam Crucial Web Hosting

]]> By: Dwain http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-170 Dwain Thu, 08 Mar 2007 16:40:21 +0000 http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-170 Why is it the first reply to a blog is always either stupid or negative? I've had Crucial since Sept of last year, and though they havent been around long *I agree, gotta start somewhere! Even Microsoft started from nothing!*, I've only had one major issue with them, and it turned out to be a server-wide problem that was promptly fixed within a day. Probably even faster but I didn't check until later. Great blog, I posted it on another site I was considering switching to, we'll see what they say. Why is it the first reply to a blog is always either stupid or negative? I’ve had Crucial since Sept of last year, and though they havent been around long *I agree, gotta start somewhere! Even Microsoft started from nothing!*, I’ve only had one major issue with them, and it turned out to be a server-wide problem that was promptly fixed within a day. Probably even faster but I didn’t check until later. Great blog, I posted it on another site I was considering switching to, we’ll see what they say.

]]> By: Crucial Web Hosting » Blog » Anatomy: A System Failure http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-169 Crucial Web Hosting » Blog » Anatomy: A System Failure Tue, 20 Feb 2007 23:55:28 +0000 http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-169 [...] suffered a hard drive failure. This was a legacy server from our older plans and did not have the RAID drive configuration that our new servers all have. There was definitely going to be some down time because the server had to be brought down, the [...] […] suffered a hard drive failure. This was a legacy server from our older plans and did not have the RAID drive configuration that our new servers all have. There was definitely going to be some down time because the server had to be brought down, the […]

]]> By: Kyle http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-168 Kyle Sun, 18 Feb 2007 11:25:01 +0000 http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-168 Thanks for your reply. I'd like to address some of your concerns. >> But no way am I paying a $50 setup fee just to find out we don’t “mesh” There's a couple ways to avoid the setup fee. Use one of our affiliate coupons, use the coupon we provide on the shared hosting page, or read the blog post about how to get free hosting and your first month free. >> You look “picky” about your support tickets. Could you elaborate a bit more? >> Your FAQ is rather skimpy. We have another FAQ, but it's in the process of being converted over to our new site. You can find the old one here: http://www.crucialwebhost.com/support/index.php >> And other smaller details which I couldn’t find out about because no one was available (even though live chat showed to be online, but didn’t answer) Our live chat may not always be available (and we don't claim it to be), but we have people to handle tickets 24/7, and you'll get a reply to that promptly. If no one is available via live chat, you can leave a message and that will submit a ticket to someone who isn't on live chat. >> Other than that blog post I see no signs that you’ve been hosting long, under this domain. Crucial was created in March 2006, so in that regards, you would be correct. Have to start somewhere right :) >> Todays host seems very risky. And for good reason, with well over 25,000 hosts in the US, it's not an easy decision. You can play around with "dreams" and "gators," but after all the host-hopping is done, there's only one place to be. Besides offering our services to try for free with no cost up-front (see our blog post about free hosting), we have a 101-day money back guarantee. >> Would be refreshing to find a host that actually gives such implied value to their customers. We believe our clients would would agree that we value them greatly :) But what do you have to lose, try our services out for a month, we guarantee you'll be happy. Thanks for your reply. I’d like to address some of your concerns.

>> But no way am I paying a $50 setup fee just to find out we don’t “mesh”

There’s a couple ways to avoid the setup fee. Use one of our affiliate coupons, use the coupon we provide on the shared hosting page, or read the blog post about how to get free hosting and your first month free.

>> You look “picky” about your support tickets.

Could you elaborate a bit more?

>> Your FAQ is rather skimpy.

We have another FAQ, but it’s in the process of being converted over to our new site. You can find the old one here:

http://www.crucialwebhost.com/support/index.php

>> And other smaller details which I couldn’t find out about because no one was available (even though live chat showed to be online, but didn’t answer)

Our live chat may not always be available (and we don’t claim it to be), but we have people to handle tickets 24/7, and you’ll get a reply to that promptly. If no one is available via live chat, you can leave a message and that will submit a ticket to someone who isn’t on live chat.

>> Other than that blog post I see no signs that you’ve been hosting long, under this domain.

Crucial was created in March 2006, so in that regards, you would be correct. Have to start somewhere right :)
>> Todays host seems very risky.

And for good reason, with well over 25,000 hosts in the US, it’s not an easy decision. You can play around with “dreams” and “gators,” but after all the host-hopping is done, there’s only one place to be.

Besides offering our services to try for free with no cost up-front (see our blog post about free hosting), we have a 101-day money back guarantee.

>> Would be refreshing to find a host that actually gives such implied value to their customers.

We believe our clients would would agree that we value them greatly :) But what do you have to lose, try our services out for a month, we guarantee you’ll be happy.

]]> By: me http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-167 me Sun, 18 Feb 2007 06:48:23 +0000 http://www.crucialwebhost.com/blog/does-your-host-do-this/#comment-167 I don't care if you don't post this, it's more of a personal review describing why you didn't get my "sale". Very nicely written... Makes me want to give you a try. As you may be for real and not just selling. But no way am I paying a $50 setup fee just to find out we don't "mesh", you look "picky" about your support tickets. Your FAQ is rather skimpy. If I need help I expect to get it, promptly, effectively and courtesily, regardless how small a matter it may be. AND I CERTAINLY NEED SUPPORT! And other smaller details which I couldn't find out about because no one was available (even though live chat showed to be online, but didn't answer) Can't get help with sales makes me wonder about getting support. What with all the bad host on the net, it's just foolish to gamble setup fees going from one to another till you finally find one worth the money. Not to mention the amount of time wasted seeking them, setting up and moving again, etc... Thats just awful for both sides btu more so for the user thats out the money and work because of someone elses "lackings" ... usually misrepresentations. Other than that blog post I see no signs that you've been hosting long, under this domain. Todays host seems very risky. It is getting very hard to find a good one. Would be refreshing to find a host that actually gives such implied value to their customers. anyways, thats my 2 cents thats worth 0 (except for the lost sale) I don’t care if you don’t post this, it’s more of a personal review describing why you didn’t get my “sale”.

Very nicely written…
Makes me want to give you a try. As you may be for real and not just selling.

But no way am I paying a $50 setup fee just to find out we don’t “mesh”, you look “picky” about your support tickets. Your FAQ is rather skimpy. If I need help I expect to get it, promptly, effectively and courtesily, regardless how small a matter it may be.
AND I CERTAINLY NEED SUPPORT!
And other smaller details which I couldn’t find out about because no one was available (even though live chat showed to be online, but didn’t answer)
Can’t get help with sales makes me wonder about getting support.

What with all the bad host on the net, it’s just foolish to gamble setup fees going from one to another till you finally find one worth the money. Not to mention the amount of time wasted seeking them, setting up and moving again, etc…
Thats just awful for both sides btu more so for the user thats out the money and work because of someone elses “lackings” … usually misrepresentations.

Other than that blog post I see no signs that you’ve been hosting long, under this domain.

Todays host seems very risky.

It is getting very hard to find a good one.
Would be refreshing to find a host that actually gives such implied value to their customers.

anyways, thats my 2 cents thats worth 0 (except for the lost sale)

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